About Me

Background

Indika Prageeth Gamhewa from Polgahawela, Sri Lanka

Currently studying Master of Business Administration from London Metropolitan University

Advanced Diploma in Business Management from National Institute of Business Management, Colombo

Certificate in Banking and Finance from Institute of Bankers of Sri Lanka

Skills

Account Management

Excellent Communication

Service Support

Relationship Building

Client Acquisition

Professional Experience:

Relationship Officer SME at Hatton National Bank PLC in Colombo, Sri Lanka

Communicated policy and procedure changes and project initiative updates to customers and stakeholders.

Defined and implemented service enhancements to improve customer experience and foster satisfaction.

Enhanced relationships with key service providers, vendors and customers

Developed and mentored highly talented team members with implementation of relationship management strategies.

Unique Selling Points and Personal Brand Attributes

Results-oriented: Increased customer satisfaction and fostered positive relationships with key stakeholders.

Excellent communicator: Strong written and verbal communication skills, able to build rapport with clients and colleagues.

Team player: Proven ability to develop and mentor team members, fostering a collaborative and supportive work environment.

Adaptable and agile: Thrives in fast-paced environments and is able to quickly learn new skills and technologies.

Personal Statement.

I am passionate about building strong relationships and exceeding customer expectations. I am a highly motivated and results-oriented individual with a proven track record of success in the financial services industry. I am confident that my skills and experience would be a valuable asset to any team.

Overall, Indika Prageeth Gamhewa is a well-qualified and experienced Relationship Manager with a strong track record of success. I'm a skilled communicator, team player, and results-oriented professional who is passionate about building strong relationships and exceeding customer expectations.